Effective Date: March 15, 2025
Encore Bogotá (“Encore”, “we”, “us”, or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your information, including your consent to receive SMS communications from us.
1. Information We Collect
We collect personal information you voluntarily provide to us through forms, messages, or other interactions. This may include:
Name
Email address
Phone number
Referral information
Communication preferences
We may also collect data automatically through cookies and analytics tools. Please refer to our Cookie Policy for details.
2. Use of Personal Information
We use your information to:
Respond to inquiries and requests
Manage and fulfill referrals
Communicate relevant updates and offers
Send appointment reminders or service notifications
Improve our website, services, and user experience
We do not sell or rent your personal information to third parties.
3. SMS Communications
By providing your phone number, you consent to receive SMS messages from Encore related to your inquiry, referrals, promotions, or service updates. Message and data rates may apply depending on your carrier. Message frequency may vary.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
You can opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us directly.
4. Sharing with Third Parties
We may share your information with trusted service providers who assist us in operating our website and communications, such as:
CRM and communication platforms (e.g., HubSpot, Salesmsg)
Analytics tools (e.g., Google Analytics)
Referral and scheduling software
These providers are contractually obligated to keep your data secure and confidential.
5. Your Rights & Choices
You may opt out of marketing communications or request deletion of your data by contacting us directly at the email below.
You may also disable cookies via your browser settings. However, this may impact website functionality.
6. Contact Us
For any privacy-related concerns or data access requests, please contact us:
Encore Bogotá
Email: info@encorebogota.com
Mailing Address: 906 Bidwell St Folsom, CA 95630
